Returns & Exchanges

At Tisserand, we want you to be completely satisfied with your beauty and wellness purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.

• 3.
  Ship the Items

  Affix the provided shipping label to your parcel and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.